I love my job
Asset Management and Maintenance Software
FireMate
FireMate Software Pty Ltd is a business that specialises in developing digital products for Fire Protection businesses.
Fire protection specialists use FireMate’s web and mobile applications to ensure the safety of buildings and infrastructure.
Designed in alignment with Australia’s complex regulatory and legislative fire protection requirements, FireMate automates and facilitates essential activities and compliance reporting.
Augmented Reality App
Domino’s / Deloitte Digital
Domino’s engaged us to transform the way customers order pizza, by bringing the pizza creation process into the customer’s living room - without the mess. This project aligned with the businesses goal to always make the online ordering experience more seamless, rewarding and memorable for their customers.
Media Mobile App
NDA Client / Deloitte Digital
A rapidly prototyped a MVP (minimum viable product) mobile app for a media and technology company based in Sydney. The lean team consisted of a UX designer, creative designer, business analyst and director, collaborating with the client’s owner and operations manager to define and design the app over a 3 week period.
Banking Mobile App
Virgin Money Australia / Deloitte Digital
Virgin Money Australia were looking to develop a mobile application that extends the customer experience for credit card customers beyond the desktop experience. The mobile application is intended to increase the Virgin Money Australia’s brand and product engagement with their customers, and deliver a scalable solution, increasing their competitiveness in a digitally-led financial landscape.
Banking Mobile App Audit, Research and Strategy
NDA Client / Deloitte Digital
The client engaged us to research and explore an alternative approach to their application's navigation to accommodate future expansions of their offerings in a more scalable framework. This work aligned closely with their goal of redefining their customer's experience across their channels.
Citizen Experience Design
Digital Transformation Agency, Australian Government / Deloitte Digital
The purpose of this project was to understand common pain points from a range of key life event journeys; as well as identify opportunities to resolve them. This occurred over 14 weeks, conducting a series of interviews across agencies, synthesising insights and communicating these findings and recommendations over a series of ecosystem maps and solution hypotheses.
Interactive Game
ANZ / Deloitte Digital
ANZ Breakpoint is a digital installation of three projected game booths, designed to be as immersive for the individual players as it is for the audience. The setup allows multiple patrons to play at any one time, whilst providing an exhilarating spectacle for the audience waiting behind them.
The installation was an abstract representation of ANZ’s overarching “Keep Moving” campaign – encouraging players to push through obstacles, keep moving and focus on their goals and achievements.
Customer Portal
Queensland Urban Utilities / Deloitte Digital
QUU engaged Deloitte Digital to redesign its existing website to serve customers better. A responsive website built on a new content management system vastly improved users' experience and provided QUU customers with self-service functionality.
I was a part of the team working on Phase 2 of the engagement, to design a digital portal for customers and homeowners to manage their utility accounts online.
Interactive Digital Wall
Bunjil Place, City of Casey / Deloitte Digital
We collaborated with the City of Casey to create an interactive experience that will feature on the interactive screen for visitors to engage with.
Designed for inclusivity, it caters to children and adults of every ability, featuring floating nodes accessible at various heights. The display adapts its visuals based on ambient data, shifting throughout the day. Plus, the City of Casey can effortlessly update and modify the information displayed with its integrated content management system.
Data Governance Information Portal
NDA Client / Deloitte Digital
The Deloitte team collaborated with the client's data governance team to interview internal staff to gain insights into their behaviour around data, data governance and their responsibilities. Using these insights, the team created wireframes and creative designs for a Sharepoint site to improve and simplify the client's employee experience.
Customer Portal and Mobile App
Flight Centre / Deloitte Digital
Portal: The Key to the World customer portal was a design and build for Flight Centre to have a central location for their users to access their itinerary details, insurance and SIM while they’re travelling.
Mobile Application: Some enhancements were required for the mobile app following the release. The app was designed as a central location for Flight Centre’s users to access their itinerary details, insurance and SIM details on their device, while they’re travelling.
Digital Services Transformation
QSuper / Deloitte Digital
QSuper’s Digital Services Transformation (DST) project was a blended Deloitte and QSuper high-performing agile team within QSuper, delivering four major features within their member’s online portal.