My Experience
Education
Masters In Creative Industries
Major in Interactive and Visual Design
Queensland University of Technology
2013 – 2014
Bachelor Of Engineering
Major in Civil and Structural Engineering
University of Queensland
2008 – 2011
Skills
Product Design
Human-Centered Design
Product Research
Product Management
CX and Service Design
Ideation and Creative Direction
Strategy
Coaching
FacilitationSCRUM Master Certified
Qualitative and Quantitative Research
Problem Definition
Journey Mapping
User Flows
Information Architecture
Wireframing
Interface Design
Interaction Design
Prototyping
Usability Testing
Design and Product Delivery
Tools
Miro
Dovetail
Figma
Zeplin
Hotjar
Canva
Adobe Illustrator
Adobe After Effects
Adobe Photoshop
Zapier
Notion
ClickUp
Jira
Confluence
Trello
Asana
Airtable
Dropbox
Google Suite
Microsoft Office Suite & 365
Work History
Research, Design & Strategy Freelance Services
Led By Experience | September 2022 – Present
As an independent freelance consultant, I help clients build products and improve their businesses through human-centered research and design practices.
Product Design Lead
FIREMATE | 2020 – 2022
Specialised digital products for Fire Protection businesses and asset management, designed to align with local and global standards and legislative requirements.
Product Designer
HUTLY | 2020
Research and design
A smart contract platform that aimed to simplify contract management in the real estate industry. Creating a way for general tenancy agreements to be completed, issued, tracked, and digitally signed in minutes.
Product Manager
JOSEPHMARK | 2018 – 2019
Step by step video workouts for home and gym to get fitter and stronger. Delicious, nutritionist-crafted meal plans. Build strength and tone with Tammy, no matter what your goal is.
Led the product team through the growth phase of Tammy Hembrow fitness mobile applications, website, and business.
Mindhive is a problem-solving platform. It goes beyond forums, chat and messaging with its tools and process to generate reports and synthesised insights from business and industry participants.
Led the platform redesign, development and launch.
A comprehensive toolkit designed to help businesses stay compliant, improve productivity and maximise their R&D tax claims.
Product management and UX assessment of the platform and brand redesign.
User Experience And Product Design Consultant
DELOITTE DIGITAL | 2015 – 2018
Domino’s - Pizza Chef with the augmented reality ordering experience
Banking Client - Mobile application research and strategy
Australian Government, Digital Transformation Agency - Incubation lab discovery and research
RACQ - Innovation Lab wall mural
Financial Services Client - Data governance information portal research and recommendations
Online Media Company - Mobile application design
Virgin Money Australia - Mobile application design and delivery
ANZ Australian Open - Breakpoint immersive, interactive game
QSuper - Digital services transformation
Queensland Urban Utilities - Customer portal design
Flight Centre - Customer portal design
Bunjil Place - Interactive wall research and ideation
Quality Assurance Testing Intern
BONDI LABS | 2015 – 2015
Usability testing for interactive simulation games for imports, quarantine and optometry training
Multimedia Designer
FREELANCE | 2015 – 2015
Social Media Strategy
UX Design
Usability testing
User Experience Researcher
BRISBANE AIRPORT CORPORATION | 2014 – 2014
The eq Wall – Research and concept design for interactive wall installation in the Brisbane Airport
Multimedia Designer
QUT HUB STUDION | 2014 – 2014
Mobile App Game Producer
Interaction Design Intern
Civil Structural Project Engineer
MONADELPHOUS | 2014 – 2015
Spring Gully Pipeline Compression Facility
Eurombah Creek Gas Processing Facility
Civil Structural Engineer
YORK CIVIL | 2012 – 2013
DP World, Port Redevelopment and Expansion, Port of Brisbane
Civil Structural Engineering Consultant
BROWNCONSULTING (now CALIBRE CONSULTING) | 2012 – 2012
Urban developments across the greater Brisbane region
Civil Structural Site Engineer
LEIGHTON CONTRACTORS (now CPB CONTRACTORS) | 2009 – 2011
Science and Engineering Precinct, P Block, QUT Gardens Point
Leighton HQ, Wickham Street, Fortitude Valley
Extracurriculars & Interests
UXmas Brisbane Co-organiser
Ladies That UX is the biggest social group for women in design worldwide. I started the Brisbane chapter with Lu Albuquerque and Renee Mellish. The group is in over 70 cities internationally.
To join the Brisbane group, please email brisbane@ladiesthatUX.com.
For more information follow @LadiesthatUXBNE or visit ladiesthatux.com
ADPList Mentor to designers around the world
ADPList aims to inspire powerful conversations and collaborations among designers worldwide so we can change the world with creativity.
A lead in Deloitte Digital's Mobile and IoT Community of Practice team
Playing video games - Playstation and Nintendo Switch
Binge-watching on-demand TV and movies
I am a cartoon enthusiast
Coffee gives me life
Ceramics, clay, illustrating and doodling are my creative outlets
Want to know more?
Don’t wait. Get in touch!
